In the final episode of our three-part series on supporting your position in meetings, we look at language used to make your statements more persuasive.

Key concepts are: Making coherent, persuasive arguments, and effective us of language to support your arguments.

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Our news story today is about the changes in management style taking place around the world.

After you listen to the story, we'll explain some of the new vocabulary and provide further examples of how they can be used.

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Welcome to the second part of our series on how to support your position or argument in meetings.

Key Language: emphasizing, minimizing, supporting points & vocal stress.

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Socialising or networking with your work colleagues is an important part of your day, especially in large organisations where workloads between different departments often overlap. Making acquaintances and friendships with your colleagues can also improve your interpersonal skills, aid team building and develop better communication between work colleagues within the same organisation.

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In the first part of our series on making and supporting your arguments in meetings, we cover the key language used to organise your thoughts and support your ideas.

In later episodes we'll look deeper into the topic and provide further examples of language you can use to support you're position.

Please go to our new website for new podcasts:
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When you attend a business meeting, you may not always understand or agree with everything someone says. You may think that someone has got their facts wrong. Or you may simply be confused or feel mislead by what someone says. If you are in such situations, it is very important for you to ‘query’ or ‘clarify’. You need to check that the information given is correct or that you understand correctly what has been said.

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Our news story today is about a share trader in a Japanese bank who made perhaps the worlds most expensive typing error!

After you listen to the story, we'll explain some of the new vocabulary and provide further examples of how it can be used.

Please go to our new website for new podcasts:
www.BusinessEnglishPod.com

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Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

Today we’ll listen to business people discussing a delivery problem over the phone. Then, we’ll review the language that is used to establish relationships, discuss the problem and come to agreement on a solution.

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For September we’ve chosen to cover everyone’s favourite topic – Problems. Yes, we’ve had our fare share of problems in the last couple of months, so we thought it would be a good idea to look at some different problems that we might have to deal with at work. Our main podcasts this month are on Discussing Problems on the Telephone and Dealing with Complaints from a Customer and we’ll also have a news article on a rather unfortunate mistake by a stock trader.

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Business socialising is an important skill for everyone involved in business.

In many cultures, before any real business is done, a certain amount of ‘socialising’ is required. In English-speaking workplaces, it is usual for colleagues to make ‘small talk’ when they meet - say in a lift, around the photocopier and before or after a meeting, etc.

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Today, more than ever business success requires intercultural awareness and effective cross cultural communication skills.

Working, meeting, dealing, entertaining, negotiating and corresponding with colleagues or clients from different cultures can be full of obstacles. One wrong movement or basic misunderstanding could ruin or delay months of work.

Understanding and appreciating intercultural differences promotes clearer communication, breaks down barriers, builds trust, strengthens relationships, opens business opportunities.

Please go to our new website for new podcasts:
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Good questioning technique is the key to successful communication on the telephone. In today’s episode of BusinessEnglishPod we are going to examine the different types of questions that are useful to clarify details and handle enquiries on the phone.

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Signposting is informing listeners about what is to be presented in a presentation, and constantly informing listeners as to where they are during that presentation.

The term “signposting” comes from signs posted on street corners, which tell travelers where they are and where they are going. In presentations, Signposting is informing the listener as to what things are going to be talked about, and when sections have been completed and new sections are opened.

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The first of our regular business news podcasts for English learners looks at how people communicate at work and the different factors that can effect how communication takes place. The news story is followed by a discussion of the key vocabulary and an explanation of the meaning of the words in the context of this article.

Please go to our new website for new podcasts:
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Making a good introduction to your presentation is key to getting your audience's attention. This episode looks at the language used in making an internal (less formal) presentation during a videoconference and particularly the language used to make your introduction.

Please go to our new website for new podcasts:
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