For September we’ve chosen to cover everyone’s favourite topic – Problems. Yes, we’ve had our fare share of problems in the last couple of months, so we thought it would be a good idea to look at some different problems that we might have to deal with at work. Our main podcasts this month are on Discussing Problems on the Telephone and Dealing with Complaints from a Customer and we’ll also have a news article on a rather unfortunate mistake by a stock trader.

Please go to our new website for new podcasts:
www.BusinessEnglishPod.com

To update your iTunes subscription, please click on the link below (opens iTunes in a new window):

http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=206603090